Terms of Service

Acceptance of Terms

Welcome to MelodyDesk! These Terms of Service ("Terms") constitute a legally binding agreement between you and MelodyDesk ("we," "our," or "us") regarding your use of our platform designed for music educators.

By accessing or using MelodyDesk, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.

We may update these Terms from time to time. Your continued use of the service after changes are posted constitutes acceptance of the revised Terms.

Service Description

MelodyDesk is an all-in-one platform designed specifically for music educators to manage their teaching practice, including but not limited to:

• Student management and progress tracking
• Lesson scheduling and calendar management
• Payment processing and billing
• Communication tools for teachers, students, and parents
• Educational resources and curriculum planning
• Performance analytics and reporting

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with reasonable notice.

Account Registration and Eligibility

Eligibility

To use MelodyDesk, you must:

• Be at least 18 years old or have parental/guardian consent
• Be a qualified music educator or authorized representative of an educational institution
• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account credentials

Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining accurate account information
• Notifying us immediately of unauthorized access
• Using strong passwords and enabling security features
• Complying with all applicable laws and educational regulations

Acceptable Use Policy

Permitted Uses

You may use MelodyDesk for legitimate educational purposes, including:

• Managing music students and lessons
• Communicating with students and parents about educational matters
• Processing payments for music education services
• Tracking student progress and maintaining educational records
• Accessing and sharing educational content within the platform

Prohibited Uses

You agree not to:

• Use the service for any unlawful or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Upload or transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Distribute malware, spam, or engage in phishing activities
• Reverse engineer, decompile, or attempt to extract source code
• Use automated tools to scrape or harvest data from the platform
• Sublicense, resell, or redistribute access to the service
• Impersonate others or create false identities
• Interfere with the proper functioning of the service

Student Data and Educational Records

As a music educator using MelodyDesk, you acknowledge that:

• You have appropriate authority to input and manage student information
• You are responsible for obtaining necessary consents for student data collection
• You will use student data solely for legitimate educational purposes
• You will maintain appropriate security measures for student information

MelodyDesk serves as a processor of student data on your behalf and will handle such data in accordance with our Privacy Policy and applicable data protection laws.

Payment Terms

Subscription Fees

Access to MelodyDesk may require payment of subscription fees. By subscribing, you agree to:

• Pay all applicable fees when due
• Provide accurate billing information
• Authorize recurring charges for subscription renewals
• Accept responsibility for all charges incurred under your account

Payment Processing

For payment processing within the platform:

• MelodyDesk facilitates payments between you and your students/parents
• We may charge transaction fees for payment processing
• You are responsible for tax compliance and reporting
• Disputed payments will be handled according to our dispute resolution process

Refunds and Cancellations

Refund policies will be clearly communicated at the time of purchase. Cancellations take effect at the end of the current billing period, and you retain access until that time.

Intellectual Property Rights

Our Intellectual Property

MelodyDesk and all related content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works of our platform
• Use our trademarks or branding without permission
• Remove or alter copyright notices or proprietary markings

Your Content

You retain ownership of content you upload to MelodyDesk, including lesson plans, student records, and educational materials. By using our service, you grant us a limited license to:

• Store, process, and transmit your content to provide the service
• Make backup copies for data protection purposes
• Use aggregated, anonymized data for service improvement

You represent that you have all necessary rights to use and share the content you upload.

Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

• Perform scheduled maintenance with advance notice
• Temporarily suspend service for emergency maintenance
• Limit access during periods of high demand

We provide customer support through various channels and will respond to inquiries within reasonable timeframes based on your subscription level.

Account Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting support. Upon termination:

• Your access to the service will cease
• We will provide data export options for a reasonable period
• Your data will be deleted according to our data retention policy

Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Fail to pay required fees
• Engage in fraudulent or illegal activities
• Pose a security risk to the platform or other users

We will provide reasonable notice before termination unless immediate action is required for security or legal reasons.

Disclaimers and Limitation of Liability

Service Disclaimers

MelodyDesk is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Guarantees of uninterrupted or error-free service
• Warranties regarding third-party content or services

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from service interruptions or data loss
• Actions of third parties or events beyond our control

Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless MelodyDesk, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service, violation of these Terms, or infringement of third-party rights.

Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes:

• Initial disputes should be addressed through our customer support
• Unresolved disputes may be subject to binding arbitration
• Class action lawsuits are waived in favor of individual arbitration
• Disputes will be governed by the laws of England and Wales

General Provisions

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MelodyDesk regarding the service.

Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations to any party without restriction.

Contact Information

If you have questions about these Terms of Service, please contact us: